Data & Privacy
At 23jl, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player on our platform. We encourage you to read it in full before registering.
Our Commitments
A plain-language summary of our core privacy commitments. The full legal text follows below.
All personal and financial data on 23jl is protected using industry-standard TLS encryption in transit and AES-256 encryption at rest. Your information is never stored in plain text.
23jl does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the 23jl platform and comply with legal obligations.
As a 23jl player, you have the right to access, correct, and request deletion of your personal data. Submit a data request through our support team and we will respond within the timeframes required by Philippine law.
23jl collects only the data that is necessary to provide our Services, verify your identity, process transactions, and comply with regulatory requirements. We do not collect data beyond what is needed.
23jl retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
23jl's data handling practices are aligned with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC).
This Privacy Policy is issued by 23jl ("we," "us," or "our"), the operator of the online gaming platform accessible at https://23jl.net and its associated mobile applications (collectively, the "Platform"). This Policy applies to all personal data collected from players, visitors, and any other individuals who interact with the 23jl Platform.
23jl is committed to protecting the privacy and personal data of all individuals who use our Platform. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).
By registering an account on 23jl, accessing the Platform, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the Platform immediately.
23jl collects the following categories of personal data from players and platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BDO, BPI, Metrobank) | Deposit and withdrawal processing |
| Transaction Data | Deposit history, withdrawal history, bet records, game activity logs | Account management, regulatory compliance, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud prevention, performance optimization |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, personalization, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
We do not collect sensitive personal information such as biometric data, health records, or political affiliations unless specifically required by applicable law or regulatory authority and with your explicit consent.
23jl collects personal data through the following means:
23jl uses the personal data we collect for the following purposes:
23jl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
Under the Philippine Data Privacy Act of 2012, 23jl processes your personal data on the following legal bases:
23jl does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
All third parties with whom 23jl shares personal data are required to handle such data in accordance with applicable Philippine data privacy laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
23jl uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:
You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 23jl Platform. By continuing to use the Platform after being presented with our cookie notice, you consent to our use of cookies as described in this Policy.
23jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While 23jl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 23jl will notify you and the NPC in accordance with applicable legal requirements.
23jl retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 23jl's data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 23jl:
To exercise any of the above rights, please contact our Data Protection Officer at the details provided in Section 15 of this Policy. 23jl will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
The 23jl Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 23jl does not knowingly collect personal data from individuals under the age of 21.
If 23jl becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the 23jl Platform, please contact our support team immediately so that we can investigate and take appropriate action.
23jl primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.
Where personal data is transferred outside the Philippines, 23jl ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with NPC requirements. Such transfers are made only to countries or organizations that provide an adequate level of data protection, or where specific safeguards have been implemented.
The 23jl Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the 23jl Platform and does not cover the privacy practices of any third-party websites or services. 23jl is not responsible for the privacy practices or content of any third-party sites.
We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of a link on the 23jl Platform does not constitute an endorsement of the linked site or its privacy practices.
23jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will provide reasonable advance notice to registered players via email or a prominent notice on the Platform.
The current version of this Privacy Policy, together with its effective date, is always available on this page. We recommend that you review this Policy periodically. Your continued use of the 23jl Platform following the effective date of any update constitutes your acceptance of the revised Policy.
23jl has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:
Data Protection Officer — 23jl
Email: [email protected]
For general support inquiries, you may also reach our customer support team at: [email protected]
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy was last updated on January 1, 2026. 23jl reserves the right to update this Policy at any time. Continued use of the Platform constitutes acceptance of the current Policy.
Play with Confidence
23jl is built for Filipino players who value both great gaming and genuine data security. Create your account, verify your identity once, and enjoy fast GCash and bank payouts — all backed by our privacy commitment.
21+ only. By registering you confirm you have read and agree to the 23jl Privacy Policy and Terms & Conditions.